Privacy Policy
Last Updated: July 24, 2025
1. Data We Collect
1.1 Information You Provide to Us
We collect various forms of personal data directly from you when you interact with our Services. This may occur during registration, profile setup, job posting, job applications, communication exchanges, and feedback submissions. This information includes your full name, email address, phone number, and current or residential location. It also includes your employment history, such as past and present job roles, employers, responsibilities, and achievements, as well as your educational background like schools attended, degrees earned, certifications acquired, and courses completed. You may upload content including resumes, cover letters, professional photographs, and supplementary documentation. Your preferences, such as job interests, salary expectations, willingness to relocate, and availability, are also captured. Communication data includes messages exchanged with recruiters, hiring managers, or our support team. Additionally, we collect responses to surveys, product evaluations, or user satisfaction assessments, and payment or billing details if you subscribe to premium services.
1.2 Data We Collect Automatically
When you use the Services, we automatically collect information related to your interactions with our platform. This includes device-specific data such as IP address, browser type and version, operating system, device type, screen resolution, and unique device identifiers. We also gather usage and activity logs, including pages visited, search queries, feature interactions, link clicks, time spent on the platform, and session timestamps. Geolocation data may be inferred from your IP address or device GPS settings, based on your consent and settings. To enhance performance and provide analytics, we use cookies, web beacons, tracking pixels, and similar technologies that help us remember your preferences and deliver relevant experiences.
1.3 Data from Third Parties
We may receive personal information about you from third-party sources. These sources can include employers or human resource professionals using our recruitment platform or integrated applicant tracking systems. They may also include external services that you authorize to connect with WorkZen, such as LinkedIn, Google, or Microsoft, allowing for authentication or profile syncing. Additionally, we may gather publicly accessible data from job boards or professional directories, as well as information from marketing partners, data aggregators, and assessment platforms that support our platform functionality or AI enhancements.
2. How We Use Your Data
2.1 To Provide and Improve Our Services
We use your personal data to deliver a secure, intuitive, and personalized experience. This includes setting up your account, customizing your profile, and ensuring secure authentication. Your data enables us to match you with relevant job opportunities based on your qualifications, interests, and preferences. It also supports functionalities like resume uploads, job application submissions, and interview scheduling. Furthermore, your data allows for seamless communication between job seekers, employers, and our support personnel. We use it to monitor system performance, identify user behavior trends, collect operational insights, and ensure the accessibility, stability, and reliability of all platform components.
2.2 AI Optimization
Artificial Intelligence is at the heart of WorkZen's mission to enhance the hiring process. We use your data to train and validate algorithms that recommend job opportunities and identify qualified candidates. The information helps us analyze patterns and behaviors to personalize your dashboard, content, and notifications. Additionally, it allows us to identify gaps in experience or skills and suggest tailored learning resources or alternative job roles. We are committed to maintaining fairness and reducing bias in automated decision-making, and we regularly audit datasets and model outcomes for this purpose.
2.3 Communications
Your contact information is used to send transactional emails regarding job alerts, application updates, account changes, or password resets. We may also deliver educational content, tutorials, or newsletters to improve engagement and platform usage. Marketing messages may promote new features, product enhancements, webinars, and training programs. Your communication data enables us to respond to inquiries, support requests, and feedback. We will also inform you of any changes to our policies, terms of service, or operational practices.
3. How We Share Your Data
3.1 With Employers and Recruiters
When you apply for jobs or indicate your profile as visible, your information is made available to recruiters and employers. This includes your name, contact details, resume, employment history, assessments, and preferences. Visibility may be algorithmically determined or manually triggered based on your interactions with job listings or company pages.
3.2 With Service Providers
We rely on reputable third-party vendors to support various aspects of our platform. These providers help us with hosting and cloud infrastructure, payment processing and billing, user analytics, behavior tracking, marketing automation, and customer service management. All providers operate under strict data protection agreements and are prohibited from using your data for any purpose beyond the specified service.
3.3 With AI and Research Partners
We collaborate with accredited universities, research institutions, and ethical AI labs to share anonymized or pseudonymized data for scientific and developmental purposes. These partnerships are governed by confidentiality agreements and subject to rigorous privacy and compliance checks.
4. Your Rights and Choices
4.1 Access and Correction
You may view and update your personal data at any time through your account settings. If you encounter technical issues, you may reach out to our support team for assistance.
4.2 Data Portability
You may request a copy of your personal data in a machine-readable format, which you may use for personal reference or to transfer your information to another platform.
4.3 Data Deletion and Account Closure
You have the right to request the deletion of your account and personal data. While we will fulfill such requests, certain information may be retained if required by law, necessary for security investigations, or critical for dispute resolution and fraud prevention.
5. Data Security
We implement industry-recognized security measures to protect your data. These include encrypted data transmission through HTTPS, secure storage with restricted access protocols, multi-factor authentication for administrative accounts, and regular security assessments including audits and penetration testing. Our personnel are trained in data protection practices, and we maintain detailed incident response plans. However, no system is entirely immune to threats, and we encourage users to take personal precautions, such as using strong passwords and monitoring their accounts for suspicious activity.
Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at support@workzen.cc.
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